Providing excellent customer service is vital to maintaining satisfied customers and building a positive reputation for your business. Our advanced CRM support desk module allows you to streamline and improve your customer service processes, providing your customers with a seamless and satisfying experience.

Our support desk module provides comprehensive functionality that allows you to centralize and manage all customer interactions, from emails and phone calls to live chat messages and social media interactions. This gives you a complete overview of all customer questions, problems and requests, and you can respond quickly and efficiently to your customers' needs.

In addition, our support desk module allows you to easily create, assign and track tickets, allowing you to closely monitor the progress of each customer request and ensure that it is handled in a timely and satisfactory manner. In addition, our module provides advanced reporting and analysis tools to help you understand the performance of your customer service team and the satisfaction of your customers.

In short, with our support desk module you can optimize your customer service processes, improve your customers' satisfaction and build a positive reputation for your company.

Hosted CRM Features

• Relationship management
• Sales
• Time Tracking
• Contract Management
• Quotation management
• Lead management
• Task management
• Invoicing
• Support Desk Module
• Project Management
• Expenses management
• Employee Goals
• Receive online payments
• Email marketing
• CRM on your own domain